
01 · Programme rescue · AI & automation
A global insurance broker
Insurance broking & risk management
0→40%
in six months
- Challenge
- A £15M+ global AI programme across 15+ countries had stalled.
- Approach
- Reshaped the operating model around AI; led the build of an in-house multilingual AI contract-review tool with confidence-rated change flags.
- Result
- Contract review time cut by around 95%; manual work removed from 400+ roles; client-owned AI Centre of Expertise established.




